Shipping Policy

Effective Date: June 26, 2026

At Nutrisiya, we are committed to delivering your orders safely, quickly, and efficiently. Please read our shipping policy carefully before placing your order.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak sales, festivals, or promotional events, processing times may be slightly longer.

Shipping Coverage

We currently ship across India through reliable courier partners to ensure secure and timely delivery.

Estimated Delivery Time

Delivery timelines may vary depending on your location.

Please note that delivery timelines are estimates and may be affected by weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.

• We may offer Free Shipping on selected products or promotional campaigns.

• Any applicable shipping fee is non-refundable once the order has been dispatched.

Order Tracking

Once your order has been shipped, you will receive:

• A Shipping Confirmation Email or SMS

• Tracking ID / AWB Number

• Courier Partner Details

You can use the tracking number to monitor your shipment until delivery.

Delivery Attempts

Our courier partners generally make 2–3 delivery attempts.

If the delivery cannot be completed due to:

• Incorrect or incomplete address

• Customer unavailable

• Invalid contact details

the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

Address Accuracy

Customers are responsible for providing accurate shipping information while placing an order.

Nutrisiya shall not be responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Damaged Package

If your package appears to be damaged during delivery:

• Inspect the package before accepting it.

• If the package is severely damaged or tampered with, refuse delivery whenever possible.

• Contact our customer support within 24 hours of receiving the package.

• Please share clear photographs of the package and product to help us investigate the issue.

Delayed Delivery

While we strive to deliver every order on time, delays may occur due to:

• Extreme weather conditions

• Natural disasters

• Government restrictions

• Courier operational issues

• Public holidays

• High order volumes

We appreciate your patience and will assist you in tracking your shipment.

Lost Shipment

If your order is lost during transit, we will coordinate with our courier partner to investigate the matter.

If the shipment is confirmed as lost, we will arrange a replacement or process a refund in accordance with our Refund Policy.

International Shipping

Currently, Nutrisiya ships only within India. International shipping services may be introduced in the future.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team.